Funds stuck in Account Level Reserve
Dear Amazon Seller Support
All my funds are locked in account level reserve and I don't know why. My account is healthy, I have no action pending or any issue. I had account level reserve before but everytime it is unlocked after 14 days like usual. This time it is almost 2 months I can't get any payments. Our Standard Orders Total Balance is $13,656.47 at this moment. But available balance is 0 almost 2 months. Please help.
Funds stuck in Account Level Reserve
Dear Amazon Seller Support
All my funds are locked in account level reserve and I don't know why. My account is healthy, I have no action pending or any issue. I had account level reserve before but everytime it is unlocked after 14 days like usual. This time it is almost 2 months I can't get any payments. Our Standard Orders Total Balance is $13,656.47 at this moment. But available balance is 0 almost 2 months. Please help.
2 replies
Connor_Amazon
Hi @Seller_HMFlExwx40qaS
Your Amazon selling account has been deactivated and your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. We are withholding any funds available in your account.
To reactivate your account, go to your "Account Health" and click on "Reactivate My Account" to submit necessary information.
https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_pq
Best,
Connor
Seller_B53F1PfLrAGNq
[Moderator Edit: removed personal information]
