I've had a SKU stuck in Inbound Status (180 sellable units) for 2 months now!
Has anyone else suffered from TEMENDOUSLY SLOW inbound status shipments? One of my SKU's (my top selling SKU of course) has been stuck in inbound status for 2 months. Amazon is hurting my business by holding up sellable inventory, and when I chat with support and create a case about this topic Amazon's dismal, poorly performing, hand-tied CS team just give me useless generic answers that resolve nothing, solve nothing, and achieve nothing. Has anyone had any similar experiences with Amazon FBA?
I've had a SKU stuck in Inbound Status (180 sellable units) for 2 months now!
Has anyone else suffered from TEMENDOUSLY SLOW inbound status shipments? One of my SKU's (my top selling SKU of course) has been stuck in inbound status for 2 months. Amazon is hurting my business by holding up sellable inventory, and when I chat with support and create a case about this topic Amazon's dismal, poorly performing, hand-tied CS team just give me useless generic answers that resolve nothing, solve nothing, and achieve nothing. Has anyone had any similar experiences with Amazon FBA?
2 replies
JiAlex_Amazon
@Seller_scGxeGD7HuwnU
Following up on your post. Yes, many sellers have experienced similar delays, especially with high-volume SKUs. The problem tends to worsen during peak seasons or when Amazon implements new warehouse processes.
Our best advice for these situations will be creating a support case, specifically requesting "Inbound Performance Team" review, and provide detailed information:
- Shipment ID
- Date sent
- Tracking information
- SKU details
- Request a "bin check" at the fulfilment center
Sometimes, persistence is often key when dealing with Amazon support. Don't hesitate to open multiple cases or request escalation if you're not getting satisfactory responses.
If you need assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
