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Seller_VBocf0FLWlWL2

Amazon Attribution and Brand Referral Bonus not registering Sales

Hello,

Could a Mod look into Case ID 16348307301 pls.

The issue is about Amazon Attribution not registering Sales (Clicks are coming in, but not the Sales), thus also no Brand Referral Bonus.

Pls have a look at the chat history to see the explanations on the sales attribution not working properly (since it is personal information, I don't display here). I am Brand Registered and my Tax information are up to date.

The case is open since Oct 5th without resolution so far.

As I see from searching the forum, this does not seem to be a global issue on Attribution but more an individual issue with my account.

@Cooper_Amazon @LeviDylan_Amazon @Michelle_Amazon @Veronica_Amazon @Bryce_Amazon @Rose_Amazon @Glenn_Amazon @JiAlex_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon @Tatiana_Amazon @Manny_Amazon

Thank you for your time and consideration.

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2 replies
Tags:Brand Registry
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Seller_VBocf0FLWlWL2

Amazon Attribution and Brand Referral Bonus not registering Sales

Hello,

Could a Mod look into Case ID 16348307301 pls.

The issue is about Amazon Attribution not registering Sales (Clicks are coming in, but not the Sales), thus also no Brand Referral Bonus.

Pls have a look at the chat history to see the explanations on the sales attribution not working properly (since it is personal information, I don't display here). I am Brand Registered and my Tax information are up to date.

The case is open since Oct 5th without resolution so far.

As I see from searching the forum, this does not seem to be a global issue on Attribution but more an individual issue with my account.

@Cooper_Amazon @LeviDylan_Amazon @Michelle_Amazon @Veronica_Amazon @Bryce_Amazon @Rose_Amazon @Glenn_Amazon @JiAlex_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon @Tatiana_Amazon @Manny_Amazon

Thank you for your time and consideration.

Tags:Brand Registry
00
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2 replies
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2 replies
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Sandy_Amazon

Hello @Seller_VBocf0FLWlWL2

This is Sandy from the Community Manager team.

I tried to look into your case but it did not show up for me, would you please let me know if this is a Brand Registry support case, Ads case or another case? Please also check to see if there are any typos in the number. Thank you!

Sandy

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Seller_VBocf0FLWlWL2

Amazon Attribution and Brand Referral Bonus not registering Sales

Hello,

Could a Mod look into Case ID 16348307301 pls.

The issue is about Amazon Attribution not registering Sales (Clicks are coming in, but not the Sales), thus also no Brand Referral Bonus.

Pls have a look at the chat history to see the explanations on the sales attribution not working properly (since it is personal information, I don't display here). I am Brand Registered and my Tax information are up to date.

The case is open since Oct 5th without resolution so far.

As I see from searching the forum, this does not seem to be a global issue on Attribution but more an individual issue with my account.

@Cooper_Amazon @LeviDylan_Amazon @Michelle_Amazon @Veronica_Amazon @Bryce_Amazon @Rose_Amazon @Glenn_Amazon @JiAlex_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon @Tatiana_Amazon @Manny_Amazon

Thank you for your time and consideration.

23 views
2 replies
Tags:Brand Registry
00
Reply
user profile
Seller_VBocf0FLWlWL2

Amazon Attribution and Brand Referral Bonus not registering Sales

Hello,

Could a Mod look into Case ID 16348307301 pls.

The issue is about Amazon Attribution not registering Sales (Clicks are coming in, but not the Sales), thus also no Brand Referral Bonus.

Pls have a look at the chat history to see the explanations on the sales attribution not working properly (since it is personal information, I don't display here). I am Brand Registered and my Tax information are up to date.

The case is open since Oct 5th without resolution so far.

As I see from searching the forum, this does not seem to be a global issue on Attribution but more an individual issue with my account.

@Cooper_Amazon @LeviDylan_Amazon @Michelle_Amazon @Veronica_Amazon @Bryce_Amazon @Rose_Amazon @Glenn_Amazon @JiAlex_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon @Tatiana_Amazon @Manny_Amazon

Thank you for your time and consideration.

Tags:Brand Registry
00
23 views
2 replies
Reply
user profile

Amazon Attribution and Brand Referral Bonus not registering Sales

by Seller_VBocf0FLWlWL2

Hello,

Could a Mod look into Case ID 16348307301 pls.

The issue is about Amazon Attribution not registering Sales (Clicks are coming in, but not the Sales), thus also no Brand Referral Bonus.

Pls have a look at the chat history to see the explanations on the sales attribution not working properly (since it is personal information, I don't display here). I am Brand Registered and my Tax information are up to date.

The case is open since Oct 5th without resolution so far.

As I see from searching the forum, this does not seem to be a global issue on Attribution but more an individual issue with my account.

@Cooper_Amazon @LeviDylan_Amazon @Michelle_Amazon @Veronica_Amazon @Bryce_Amazon @Rose_Amazon @Glenn_Amazon @JiAlex_Amazon @Jim_Amazon @Tatiana_Amazon @Michelle_Amazon @Tatiana_Amazon @Manny_Amazon

Thank you for your time and consideration.

Tags:Brand Registry
00
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Sandy_Amazon

Hello @Seller_VBocf0FLWlWL2

This is Sandy from the Community Manager team.

I tried to look into your case but it did not show up for me, would you please let me know if this is a Brand Registry support case, Ads case or another case? Please also check to see if there are any typos in the number. Thank you!

Sandy

00
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user profile
Sandy_Amazon

Hello @Seller_VBocf0FLWlWL2

This is Sandy from the Community Manager team.

I tried to look into your case but it did not show up for me, would you please let me know if this is a Brand Registry support case, Ads case or another case? Please also check to see if there are any typos in the number. Thank you!

Sandy

00
user profile
Sandy_Amazon

Hello @Seller_VBocf0FLWlWL2

This is Sandy from the Community Manager team.

I tried to look into your case but it did not show up for me, would you please let me know if this is a Brand Registry support case, Ads case or another case? Please also check to see if there are any typos in the number. Thank you!

Sandy

00
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