I'm experiencing my account being blocked from listing books for the fourth time
Hi everyone,
I'm experiencing my account being blocked from listing books for the fourth time. I was successfully able to list books before, but for the last two months, I haven't been able to due to this issue. I can only list DVDs and CDs. In my Brazil store and Mexico stores, I can add books and DVDs with no issue, but in Canada and US stores, this issue keeps happening.
I've reached out to Account Health Specialists and opened a couple of cases to resolve this issue, but unfortunately, they don't know and can't help me with this problem. It's on and off and affects my work a lot. I'm still determining any other steps we can take to resolve this. Can someone please review our account and let us know if there's anything we can do on our end to fix this issue? My account health is in great condition, and all my information is up to date. I really want to do whatever it takes to resolve this. Can someone help me, please?@Josh_Amazon
@Cooper_Amazon you advised me to open a new thread, I would appreciate it if you could help me with this issue. Thank you so much.
I'm experiencing my account being blocked from listing books for the fourth time
Hi everyone,
I'm experiencing my account being blocked from listing books for the fourth time. I was successfully able to list books before, but for the last two months, I haven't been able to due to this issue. I can only list DVDs and CDs. In my Brazil store and Mexico stores, I can add books and DVDs with no issue, but in Canada and US stores, this issue keeps happening.
I've reached out to Account Health Specialists and opened a couple of cases to resolve this issue, but unfortunately, they don't know and can't help me with this problem. It's on and off and affects my work a lot. I'm still determining any other steps we can take to resolve this. Can someone please review our account and let us know if there's anything we can do on our end to fix this issue? My account health is in great condition, and all my information is up to date. I really want to do whatever it takes to resolve this. Can someone help me, please?@Josh_Amazon
@Cooper_Amazon you advised me to open a new thread, I would appreciate it if you could help me with this issue. Thank you so much.
14 replies
Seller_onw0ccPoesiAA
To make it clear and obvious, this is exactly what I get with every book I got approved for listing, and I was able to sell them all. Please help me I spent a lot of time and investment on this, please help me.
Glenn_Amazon
Hi there @Seller_onw0ccPoesiAA,
Thank you for reaching out with your recent difficulties with listing these products. I'd like to review your most recent Seller Support case that includes your ASINs on this issue so I can see what is happening with these ASINs. In general Amazon doesn't share why a seller is or is not eligible to sell a product but I may be able to get additional details. Thank you for your understanding.
-Glenn
Seller_onw0ccPoesiAA
Can someone please help me with this issue? I can't send any inventory my business is on hold, please help me @Cooper_Amazon @Josh_Amazon
