Entire batch of new inventory marked as DEFECTIVE!!
All my inventory is marked as defective. My new inventory arrived at FBA canada a week ago and now Amazon marks everything as defective. This is a total NONSENSE and I didn't even receive a notification. I only found out when I couldn't search for my listing. What is this evil business practice that Amazon is using to treat seller??
Entire batch of new inventory marked as DEFECTIVE!!
All my inventory is marked as defective. My new inventory arrived at FBA canada a week ago and now Amazon marks everything as defective. This is a total NONSENSE and I didn't even receive a notification. I only found out when I couldn't search for my listing. What is this evil business practice that Amazon is using to treat seller??
2 replies
Seller_ttL7uhv45YRdh
Hi
We have case ID 17463142671 and I’m really struggling to get anywhere with seller support on units showing as DEFECTIVE from a shipment below. we are asking the exact reason why these units are being marked as DEFECTIVE. We do not get exact reason why our product us marked defective and we are getting generic emails.
We know that there is glitch some were in the system that all the shipments are marked DEFECTIVE:
Below are the shipment ID for the Product marked DEFECTIVE
ShipmentID Quantity
FBA18F1NFHVS 120
FBA18F1V2S7M 120
FBA18LT2V1FW 24
FBA18LT4CMHB 24
FBA18THFTW43 11
FBA18TJG5MNR 19
FBA18TJG5MNR 19
FBA18VDM28KL 15
FBA18VDZGT7X 9
Amazon is not fixing the glitch in the system that is marking all the shipments DEFECTIVE
Thanks
Seller_sUCPPgZ4lnYXh
I am wondering if you got this fix? I have the same problem as well. Thanks in advance if you could provide advise on this
