Account deactivated, no help for 6 months
Hello community, I created my seller account a long time ago but never used it. Im just about to launch a business and would like to sell my product on Amazon. The issue is that my account is deactivated, I have no idea why, and customer support has not been helpful. Any thoughts on how to resolve this? Thank you!
Account deactivated, no help for 6 months
Hello community, I created my seller account a long time ago but never used it. Im just about to launch a business and would like to sell my product on Amazon. The issue is that my account is deactivated, I have no idea why, and customer support has not been helpful. Any thoughts on how to resolve this? Thank you!
2 replies
Seller_LyYw7fQRKc5G7
You were deactivated due to inactivity or a failure to finish one of the three levels of verification.
Remy_Amazon
Hello @Seller_Xxe8PlgfNwHma,
Thank you for reaching out in the forums to get assistance with your deactivated account.
I understand this has been an incredibly frustrating experience as you have been dealing with unresolved issues for months without clear direction. I want to be able to support you further.
Can you provide me with one of the cases you opened for assistance? Do you know a general date for when you created the account and when it was deactivated? Have you reviewed your performance notifications to find the reason for deactivation? Any additional information will be helpful in assisting with your next steps.
The forum community and I are committed to helping you. I will be monitoring this thread for further information.
Take care,
Remy
