Identity Information Failing
Hi Could someone lead me in the right direction, My identity information keep on failing, the only information i get back from amazon is this:
"If you intend to change your company registration number and your company name, you may be attempting to transfer your account to a different company. If this is the case, please go to Transfer Account in the Business Information section and complete the self-service process. Submitting KYC information for a new company without first transferring the account may result in delays to verification and/or suspension/closure of your account."
Thanks
Identity Information Failing
Hi Could someone lead me in the right direction, My identity information keep on failing, the only information i get back from amazon is this:
"If you intend to change your company registration number and your company name, you may be attempting to transfer your account to a different company. If this is the case, please go to Transfer Account in the Business Information section and complete the self-service process. Submitting KYC information for a new company without first transferring the account may result in delays to verification and/or suspension/closure of your account."
Thanks
3 replies
Seller_qcjVSJtmMNXVq
Just saw you are LTD already. If the details do not match what currently is on file you may have to transfer the account if details are different.
Simon_Amazon
Hello @Seller_8NM3Pw59dqTfD,
Here Simon from Amazon, happy to help.
Have you tried to contact Seller Support in regards to this issue? Would you mind providing the Case ID in order for me to take a look at it.
Best,
Simon
