Buyer-Seller Messages Disappeared
A new seller to Amzon's dashboard, (but an old seller, and also very old human being, so bear with me).
How do I respond to one of Amazon's buyer message?
All links in the e-mail that I received from Amazon's buyer are not clickable?
I also can't find the buyer-seller message section on my dashboard.
Please help.
TIA.
Buyer-Seller Messages Disappeared
A new seller to Amzon's dashboard, (but an old seller, and also very old human being, so bear with me).
How do I respond to one of Amazon's buyer message?
All links in the e-mail that I received from Amazon's buyer are not clickable?
I also can't find the buyer-seller message section on my dashboard.
Please help.
TIA.
2 replies
Seller_Hi7wbO2Kbo6bl
If you simply reply in your email program, the reply goes to the buyer.
Perhaps this link will work for buyer-seller messaging:
I find a box at top of Seller Central (row of boxes with sales / stores / open orders / buyer messages etc.
There's a drop down in the buyer message box.
Tatiana_Amazon
Hi @Seller_HKAV9uukRb69S,
@Seller_Hi7wbO2Kbo6bl sent you a great link to be able to access your messages, but I also wanted to send a couple of help pages that list out the steps to accessing these messages and other helpful links related to the service. They could be good ones to keep bookmarked.
Let us know if the info provided has been helpful!
Tatiana
