Case not been updated since may 2024
Dear Amazon Support in the forums,
Please resolve my out standing Case since May 2024.
9814800882
9841083592
I have asked for updates over 1 month ago and had no reply
Kind regards
Mike
Case not been updated since may 2024
Dear Amazon Support in the forums,
Please resolve my out standing Case since May 2024.
9814800882
9841083592
I have asked for updates over 1 month ago and had no reply
Kind regards
Mike
9 replies
Seller_ZVAz3d5lZuGid
The only way you might get any support from an Amazon employee on the forum is by tagging a forum moderator eg. @Julia_Amazon @Ezra_Amazon
Seller_mqmxw2jgX9bbu
@Julia_Amazon @Ezra_Amazon please can have a look as oversea support are unable to open the case number
thanks
Mike
Julia_Amzn
Hello @Seller_mqmxw2jgX9bbu,
Apologies for the delayed response.
What issue are you trying to resolve in those cases?
Best,
Julia.
Seller_mqmxw2jgX9bbu
I trying to resolve that UPS stated products have been received by Amazon. Amazon have said do not have the products. UPS says Amazon is the customer and cannot provided more details or give me a refund.
Seller_mqmxw2jgX9bbu
@Julia_Amazon @Ezra_Amazon update please
Seller_mqmxw2jgX9bbu
@Julia_Amazon@Ezra_Amazon any progress ?
Seller_mqmxw2jgX9bbu
@Julia_Amazon @Ezra_Amazon, on why Amazon cannot update a case ?
