Seeking Insights: Account Deactivation Due to Proof of Address Issue
Hello Amazon Seller Community,
I'm reaching out again concerning my seller account deactivation over a proof of address issue. Initially, my submission through Revolut was not accepted, and even after providing documentation through Rabobank, my account remains deactivated. Despite fully complying with all of Amazon's KYC requirements, the lack of support and clarity in completing the verification process has been a significant barrier to reactivating my account.
Has anyone else experienced similar challenges with the verification process or support? I'm looking for any advice or insights on navigating this situation and ensuring my compliance efforts are recognized.
Thank you for your assistance,
IVM_Firma_381
Seeking Insights: Account Deactivation Due to Proof of Address Issue
Hello Amazon Seller Community,
I'm reaching out again concerning my seller account deactivation over a proof of address issue. Initially, my submission through Revolut was not accepted, and even after providing documentation through Rabobank, my account remains deactivated. Despite fully complying with all of Amazon's KYC requirements, the lack of support and clarity in completing the verification process has been a significant barrier to reactivating my account.
Has anyone else experienced similar challenges with the verification process or support? I'm looking for any advice or insights on navigating this situation and ensuring my compliance efforts are recognized.
Thank you for your assistance,
IVM_Firma_381
1 reply
Simon_Amazon
Hello @Seller_DIph3jggLS6xu,
Here Simon from Amazon, happy to try and help.
Have you tried to contact the Account Health Support team via the 'Call Me Now' button?
Best,
Simon
