I recently received an email that my account is reactivated on amazon, but upon checking my dashboard today i can still see; your account is deactivated, submission required, but when i press that it gets me to ID process which on the page says that it says ID is successfully verified and submitting new info would trigger another review but now it says: Your information has been verified successfully. Any changes made to the provided information will trigger a new verification. Please note that you may be required to verify your deposit method again.
So can you please check and let me know why i still dont have access to selling priviliges on my dashboard?
Thanks
Attached email received:
Hello,
Thank you for updating the display name of your storefront.
We have reviewed the new submission and can confirm that the new display name is not in violation of Amazon Intellectual Property Policy:
https://sellercentral-europe.amazon.com/gp/help/external/201361070
Your account will remain active and your listings will not be removed.
In order to avoid similar issues in the future, make sure that your display name is free of any Amazon trademark, or any Amazon and its subsidiary's' brand terminology that customers might confuse with Amazon trademarks.
To learn more about Amazon trademarks, go to "Intellectual Property Policy for Sellers - FAQ about Trademarks":
https://sellercentral.amazon.com/help/hub/reference/GZUQ6GBBXQVHQKF2
To view your account performance against the performance metrics and policies required to sell on Amazon, go to the "Account Health" dashboard:
https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_pra
The Seller Identity Verification team
Sincerely, Amazon.co.uk
