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Seller_w18CXz0qEYdQA

returns with used goods

Hi. I got negative reviews because Amazon accepts returns of used goods and resells them as new.

Please tell me how to avoid this in the future? Please tell me step by step how to set up an address in the seller's center to which Amazon will redirect the return?

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Seller_w18CXz0qEYdQA

returns with used goods

Hi. I got negative reviews because Amazon accepts returns of used goods and resells them as new.

Please tell me how to avoid this in the future? Please tell me step by step how to set up an address in the seller's center to which Amazon will redirect the return?

Fulfil Orders
Tags:Order defects
10
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1 reply
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Christine_Amazon
In reply to: Seller_w18CXz0qEYdQA’s post

Hello @Seller_w18CXz0qEYdQA

Christine here from Amazon Forums

If the Order is a FBA order as per the policy, "A return is an item a customer sends back to a fulfillment center. We evaluate the condition of each returned item. If we determine that the item is sellable, we return it to your inventory".

If you want to enter an address for your return, that will be for seller fulfill orders.

You can read more in the link below:

Manage seller-fulfilled returns

For details on setting up your return shipping address, go to Return Address Settings.

Let me know if you have any other question abut this topic.

Christine.

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Seller_w18CXz0qEYdQA

returns with used goods

Hi. I got negative reviews because Amazon accepts returns of used goods and resells them as new.

Please tell me how to avoid this in the future? Please tell me step by step how to set up an address in the seller's center to which Amazon will redirect the return?

20 views
1 reply
Fulfil Orders
Tags:Order defects
10
Reply
user profile
Seller_w18CXz0qEYdQA

returns with used goods

Hi. I got negative reviews because Amazon accepts returns of used goods and resells them as new.

Please tell me how to avoid this in the future? Please tell me step by step how to set up an address in the seller's center to which Amazon will redirect the return?

Fulfil Orders
Tags:Order defects
10
20 views
1 reply
Reply
user profile

returns with used goods

by Seller_w18CXz0qEYdQA

Hi. I got negative reviews because Amazon accepts returns of used goods and resells them as new.

Please tell me how to avoid this in the future? Please tell me step by step how to set up an address in the seller's center to which Amazon will redirect the return?

Fulfil Orders
Tags:Order defects
10
20 views
1 reply
Reply
1 reply
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Christine_Amazon
In reply to: Seller_w18CXz0qEYdQA’s post

Hello @Seller_w18CXz0qEYdQA

Christine here from Amazon Forums

If the Order is a FBA order as per the policy, "A return is an item a customer sends back to a fulfillment center. We evaluate the condition of each returned item. If we determine that the item is sellable, we return it to your inventory".

If you want to enter an address for your return, that will be for seller fulfill orders.

You can read more in the link below:

Manage seller-fulfilled returns

For details on setting up your return shipping address, go to Return Address Settings.

Let me know if you have any other question abut this topic.

Christine.

00
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user profile
Christine_Amazon
In reply to: Seller_w18CXz0qEYdQA’s post

Hello @Seller_w18CXz0qEYdQA

Christine here from Amazon Forums

If the Order is a FBA order as per the policy, "A return is an item a customer sends back to a fulfillment center. We evaluate the condition of each returned item. If we determine that the item is sellable, we return it to your inventory".

If you want to enter an address for your return, that will be for seller fulfill orders.

You can read more in the link below:

Manage seller-fulfilled returns

For details on setting up your return shipping address, go to Return Address Settings.

Let me know if you have any other question abut this topic.

Christine.

00
user profile
Christine_Amazon
In reply to: Seller_w18CXz0qEYdQA’s post

Hello @Seller_w18CXz0qEYdQA

Christine here from Amazon Forums

If the Order is a FBA order as per the policy, "A return is an item a customer sends back to a fulfillment center. We evaluate the condition of each returned item. If we determine that the item is sellable, we return it to your inventory".

If you want to enter an address for your return, that will be for seller fulfill orders.

You can read more in the link below:

Manage seller-fulfilled returns

For details on setting up your return shipping address, go to Return Address Settings.

Let me know if you have any other question abut this topic.

Christine.

00
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