Account deactivated 6 months ago
Good afternoon community!! It's been more than half a year since my account was deactivated, I started selling by adding myself to a list that didn't have an application to sell, and I received a lawsuit, it was a beginner's mistake since they didn't ask me for any permission nor was I alerted about anything when I was adding myself to the list, I didn't think it could happen, unfortunately I learned from this mistake. Today, quite a few months after informing myself about the platform's policies, I would like to re-establish my account, but when I ask for help with appeals, an automatic system responds to me and I don't know how to proceed. The last action I took was to complete a form with the actions I was going to take in the future to prevent the same problem from happening again.
I hope you can help me, thank you very much
Account deactivated 6 months ago
Good afternoon community!! It's been more than half a year since my account was deactivated, I started selling by adding myself to a list that didn't have an application to sell, and I received a lawsuit, it was a beginner's mistake since they didn't ask me for any permission nor was I alerted about anything when I was adding myself to the list, I didn't think it could happen, unfortunately I learned from this mistake. Today, quite a few months after informing myself about the platform's policies, I would like to re-establish my account, but when I ask for help with appeals, an automatic system responds to me and I don't know how to proceed. The last action I took was to complete a form with the actions I was going to take in the future to prevent the same problem from happening again.
I hope you can help me, thank you very much
1 reply
Atlas_Amazon
Hello @Seller_Jdy4FwY57dY7R
Thank you for the information provided regarding the issues that have occurred with your account. I know it can be confusing when you get the same repeated messaging as you try to get re-established. The path forward will very much depend on what caused the initial impact to the account.
Would you be able to provide the messaging you received when the account was deactivated? This messaging should include what the requirements will be to resolve the issues. If you have any other details pertaining to this situation and your actions taken, we encourage you to refer to this thread so we can provide support to you.
Best,
Atlas
