I would like to ask about the issue of lost AWD inbound or outbound shipments.
I found that some of the goods in the shipment are missing. Some of them have not been warehoused for a long time, which means for more than three months. There is also the situation of missing goods in the outbound shipment to the FBA (Amazon fulfillment center). These missing goods account for about 5% of the total value of the goods. There has been no effective solution so far. I want to know how to solve this problem.
I would like to ask about the issue of lost AWD inbound or outbound shipments.
I found that some of the goods in the shipment are missing. Some of them have not been warehoused for a long time, which means for more than three months. There is also the situation of missing goods in the outbound shipment to the FBA (Amazon fulfillment center). These missing goods account for about 5% of the total value of the goods. There has been no effective solution so far. I want to know how to solve this problem.
5 replies
Topher_Amazon
Hi @Seller_bFtInfYwG0xZF,
Can you share any case or shipment IDs for these issues I can ask our partners to look into?
Topher
Seller_SJRMV3s4mNrFA
They are called "Amazon Warehouse Deals" where Amazon sells stuff they "found"
Seller_NyXH4ZOd44Swm
We have also encountered a lot of these problems, using the official partner of the AWD inbound shipments registered 1 month after the shipment has not started to receive, recently a lot of shipments from the AWD transfer to the FBA is also close to a month did not receive properly, the
Seek help through the case, the staff always let us wait, or open the investigation after the shipment is closed, no substantial help!
Translated with DeepL.com (free version)
