Please advice, we are seller from Czech with 21% VAT and selling in Germany with 19% VAT.
Example: We show the retail price including VAT at 89EUR but when we sell this product in Germany and receive order, the retail price recalculates and show for customer actual retail price of 87,52EUR including VAT and in Italy the same product we show retail price same 89 EUR including VAT but after customer buys the product the retail price for customer on invoice is 89,7 EUR, higher due to IT VAT being 22%.
Customer than questions why the listing shows retail price of 89 EUR but real price he-she has to pay is 89,7 EUR.
I understand the Amazon VAT country recalculation however not easy to justify to customer if I show product for 89 and then pay more.
thank you for any advice