I cannot change my primery phone number so My payment can go wrong account
i have already open case ID 17526181851
that Change my primary phone number because i cannot change my deposit method and may my payment can go my wrong bank account and its serious issue for me please temporary disable my primary number so i can change my deposit methods please take it ASAP
I cannot change my primery phone number so My payment can go wrong account
i have already open case ID 17526181851
that Change my primary phone number because i cannot change my deposit method and may my payment can go my wrong bank account and its serious issue for me please temporary disable my primary number so i can change my deposit methods please take it ASAP
2 replies
Seller_rI7BZIczK8iAC
That's because it was not YOU who created that seller account.
As far as I know the primary phone number CAN be changed, but for doing so you NEED that first phone to confirm by receiving an OTP. Even if somehow you can get this former phone for a while, you will not be able to change the Deposit Method. The deposit method stays forever related to the person who CREATED that seller account.
Connor_Amazon
I see that support is still working on the case ID you provided here (17526181851). At this time you will need to continue to monitor your e-mail and case logs for further updates.
-Connor
