SFP Evri Options
Has anyone noticed that the 'Evri' next day shipping option is not longer offered in the SFP buy shipping options?
It looks like Evri still available for orders that are not a next day service.
any one else seeing that?
SFP Evri Options
Has anyone noticed that the 'Evri' next day shipping option is not longer offered in the SFP buy shipping options?
It looks like Evri still available for orders that are not a next day service.
any one else seeing that?
4 replies
Seller_ETj8b0GdMBErB
Hi. I opened the exact same thread earlier today as the same has happened to us but nobody seems to know why. I have just had a response back from SC and it goes along the lines of........
We understand that you are contacting us requesting to investigate the reason, Why is Evri Next Day no longer available? I can certainly understand the significance and the frustration this can cause you. However, you can be sure that I'll be happy to assist you in achieving the best possible outcome. We cannot share the exact reason of why this method is no longer eligible for you, instead I advise you to use a different carrier. I fully comprehend that this may not be the resolution you were aiming for, but I want you to know that we did our best to provide you with the best resolution available. I apologize for any inconvenience this may cause.
Got the feeling of being fobbed off :-(
Seller_rGtEcZnu0JTRD
I would imagine there are too many packages not getting through on the 24 hour service, many reports of problem with Evri that go right back to the days when they were Hermes.
They are well known to fall apart in the 4th quarter each year, and this may have some bearing on them being removed as an option.
Personally have not used then for a few years, but when we did we had serious problems this time of year with parcels not even receiving the first scan for up to a week after collection.
