SIPP - Cannot enroll products under "Certified" only
Hello,
I've encountered an issue with ASINs labeled as "Certified" on the SIPP page. It seems I can't enroll certified ASINs individually; they must be grouped with eligible ASIN(s) to proceed to the enrollment page. If I try to enroll only the certified ASIN(s), the page won't advance to the next step. Has anyone else experienced this issue?
Below image - only certified ASIN, cannot proceed to "Add details to enroll"
Below image - with eligible ASIN, then can proceed to "Add details to enroll"
SIPP - Cannot enroll products under "Certified" only
Hello,
I've encountered an issue with ASINs labeled as "Certified" on the SIPP page. It seems I can't enroll certified ASINs individually; they must be grouped with eligible ASIN(s) to proceed to the enrollment page. If I try to enroll only the certified ASIN(s), the page won't advance to the next step. Has anyone else experienced this issue?
Below image - only certified ASIN, cannot proceed to "Add details to enroll"
Below image - with eligible ASIN, then can proceed to "Add details to enroll"
1 reply
Topher_Amazon
Hi @Seller_KvQVV6JGntGW6, I'm sorry to read about the frustrations here. If you haven't already, please open a case with seller support with these screenshots and if you'd like tag me here with that case ID for me to keep an eye on it and escalate if necessary.
Topher
