My Listings are becoming Detail Page Removed
Some products I listed have a status of "Detail Page Removed".
When digging deeper these products have an issue description:
"This ASIN is restricted and not available to sell due to intellectual property concerns, quality issues, or product safety. For specific details, see your email or Performance Notifications.
To create an appeal:
1. Click Appeal
2. Enter the SKU and click Next
3. Click Create a case."
But when I click Appeal, it will automatically jump to the health dashboard and it shows "Zero product policy violations You do not currently have any product policy violations."
We also didn't receive any performance notifications containing information about the alleged violation and the appeal process.
Any idea what the problem is or where I should go from here?
My Listings are becoming Detail Page Removed
Some products I listed have a status of "Detail Page Removed".
When digging deeper these products have an issue description:
"This ASIN is restricted and not available to sell due to intellectual property concerns, quality issues, or product safety. For specific details, see your email or Performance Notifications.
To create an appeal:
1. Click Appeal
2. Enter the SKU and click Next
3. Click Create a case."
But when I click Appeal, it will automatically jump to the health dashboard and it shows "Zero product policy violations You do not currently have any product policy violations."
We also didn't receive any performance notifications containing information about the alleged violation and the appeal process.
Any idea what the problem is or where I should go from here?
4 replies
Emet_Amazon
Hello @Seller_k8zyppHvJVy3k,
Thank you for posting your concerns with your listings appearing as detail page removed.
We also didn't receive any performance notifications containing information about the alleged violation and the appeal process.
Any idea what the problem is or where I should go from here?
I appreciate your providing this information, as you've mentioned there is no communication on the current situation nor are there violations in the account health page. As the current situation does exceed my ability to offer guidance on the current issue, thus I have passed your concerns to the appropriate team for further review.
Please continue monitoring both your account health and performance notifications for additional information and communication.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_IAvBWA1ysO9aW
Hey there, I'm facing the same situation as you. After the Detail Page was removed, I can't seem to find any notifications. How long did it take for you to receive the notification, and what was the reason behind it? How did you ultimately resolve the issue?
