Customer reviews policy violation (correspondence with customers to write or change reviews)
My account received a review policy violation warning and I need to process it within 72 hours. After I submitted the appeal, I received a request: "Examples of any prohibited IDs sent using the buyer – seller messaging platform."
I don't understand what it is or how to get it.
Can someone please tell me what I need to provide?
Customer reviews policy violation (correspondence with customers to write or change reviews)
My account received a review policy violation warning and I need to process it within 72 hours. After I submitted the appeal, I received a request: "Examples of any prohibited IDs sent using the buyer – seller messaging platform."
I don't understand what it is or how to get it.
Can someone please tell me what I need to provide?
1 reply
Stevie_Amazon
Hey there @Seller_aJ3QkOjDa3u0o,
I apologize for the delay in response times here. Your patience is greatly appreciated!
Since a few days have passed here, I just wanted to check in and see if you still needed assistance on this. :)
Feel free to provide any further information, such as case IDs or performance notifications you have received.
All the best,
Stevie.
