We are media sellers with current OTDR of 97.5% but under new metrics have been warned by email it will be well below the target rate of 90%. I just wanted to check the rules are applicable to sellers inside and outside of USA. Perhaps Jim or another mod can help out here. I am not looking for special treatment I just need some clarity. I am assuming non USA sellers DO need to above 90%.
Some initial observations. We have extended our delivery times so it will comfortably be above 95% by the time the new metric is in place in September. We have seen a big drop off in sales but its too early to make a call on if this is long term. I have also noticed a further 3 days still added on to our stated delivery window. When the new policy comes in (or better still before) will there be an end to this shipping padding or will the delivery times be accurately advertised.
I am also wondering if shipping times are updated based on our performance and/or Amazons perception or seller-wide performance of a chosen tariff. This might be academic to me as.....
OTDR protected orders using Buy Shipping. Buy Shipping is not available to sellers outside of the USA. Shipping Setting Automations does not offer tariffs that we use (US Media Mail). The few tariffs offered would hurt out our tiny margins. The only way to get OTDR protected shipping is using Buy Shipping, Automated Handling Time and Shipping Setting Automations. In the spirit of the new agreement have added AHT which may or may not be beneficial.
Loving this job for 30+ years, 20+ on Amazon. I am sure we can adapt, even with a horrible contraction in sales. This all just feels deeply uncomfortable.
Help me. Respectfully i plead to the gods of Amazon, AI and all things algorithm to rethink this new policy !
