Account Set up
Hi im new to amazon and ive been setting up my account, ive added my business bank account now and verified multiple times being charged £1 each time and my account is still saying "Unable to charge"... i dont know what im doing wrong really, all details are correct and ive registered in all marketplaces even though im only trading in the UK... can someone please help?
3 replies
Seller_k2X0L9mVRT0pW
The £1 charge is only a reserve and is not actually taken.Its only part of the verificatrion process. What bank/card have you entered? Is it on Amazon's approved list?
Seller_yk3kzHpjMMa4B
Hi @Seller_RkRi5PH5WzJA7,
I am Mary here to assist you.
Thank you @Seller_k2X0L9mVRT0pW for your valuable inputs.
I understand that you need help with setting up of your account for the verification of the charge method.
There can be multiple reasons for card not being accepted for the account reactivation.
To understand better regarding the charge methods I recommend you to kindly go through this help page.
There are certain policies that Amazon expects its sellers to follow while operating the platform, and Amazon Services Europe Business Solutions Agreement is one among them.
If you need any further assistance, you can post here so that we can help you.
Regards,
Mary.
