New sale notifications not happening
have returned after a break and whereas before I used to get a notification whenever I made a sale, that isn’t happening any more. I use Apple and in settings /notifications/Amazonseller Allow Notifications is On. In the Amazon Seller app under Push Notifications, that is also turned on. So why can I not receive notifications? The email has also started going into my junk folder, so I almost missed my first sale. I now have to check my email in tray and junk folders every 5 minutes because I’m scared I might miss a sale! Not good!!
New sale notifications not happening
have returned after a break and whereas before I used to get a notification whenever I made a sale, that isn’t happening any more. I use Apple and in settings /notifications/Amazonseller Allow Notifications is On. In the Amazon Seller app under Push Notifications, that is also turned on. So why can I not receive notifications? The email has also started going into my junk folder, so I almost missed my first sale. I now have to check my email in tray and junk folders every 5 minutes because I’m scared I might miss a sale! Not good!!
4 replies
Spencer_Amazon
Hello @Seller_vJkX2YD7H3MS9,
Are you still having issues with the notifications since you last posted? Have you raised a case with Seller Support?
Regards, Spencer