Help with Brand Registry

Hi everyone, I’m hoping for some help with a Brand Registry issue.

I’ve applied for Brand Registry with a trademark that’s already registered in the UK. For the product, I submitted photos of a polo shirt with the brand name clearly sewn/embroidered directly into the fabric — it’s not a sticker or temporary label.

I included:

1) A full shot of the shirt laid flat

2) A close-up of the embroidered logo

3) A lifestyle image of someone wearing the shirt.

However, Amazon rejected the application saying the brand name is not permanently affixed to the product — even though it’s very clearly stitched in.

Has anyone else run into this issue? What did you do to get approved? Would really appreciate any advice or shared experiences. Thanks in advance!