Negative feedback 1 star left after customer cancelled order!
Order 204-5089722-838590. Buyer cancelled order after purchasing the item. we refund before ship the item and they left a negative feedback with the comment "canceled order". The removal system and appeal denied my requests immediately. any help? @Maja_Amazon @Spencer_Amazon@Winston_Amazon@Julia_Amazon@Sakura_Amazon_
Negative feedback 1 star left after customer cancelled order!
Order 204-5089722-838590. Buyer cancelled order after purchasing the item. we refund before ship the item and they left a negative feedback with the comment "canceled order". The removal system and appeal denied my requests immediately. any help? @Maja_Amazon @Spencer_Amazon@Winston_Amazon@Julia_Amazon@Sakura_Amazon_
13 replies
Simon_Amazon
Hello @Seller_8FdDKOOzZeRgr,
Here Simon from Amazon, happy to help.
I will reach out to our partner team and we will get back to you with a feedback as soon as possible.
Best,
Simon
Seller_HjDZRqAXX8isR
I am glad they resolved it for you!. However I find it incredible that they resolved your issue so fast but myself with the same exact problem they are not replying.
@Maja_Amazon @Spencer_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Simon_Amazon Would any of you be able to exactly what you have done for them here?
