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Seller_6lQhneTaMTXZO

Unable to Receive SMS Approval Link to Update Deposit Method

Hello everyone, this is my 3rd post requesting for help on this but to no avail. @Connor_Amazonplease if you can see this, help me. I am a new seller and I’m unable to receive the SMS approval link needed to update my deposit method, despite completing re-verification for my account.

I have contacted both Amazon support and my telecommunications provider, and neither party found any issues. I’ve also tried updating my phone number, changing devices, and adjusting my SMS settings, but no SMS link is received. I requested the approval link be sent via email instead, but this was declined. Please note that other verification codes have successfully reached me in the past, and I have active two-step authentication.

This issue has persisted for over 10 days, leaving my inventory stranded. Can I get an alternative way to complete this update? The case ID is 16634382081

Thank you for your assistance.

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Tags:Bank account
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Seller_6lQhneTaMTXZO

Unable to Receive SMS Approval Link to Update Deposit Method

Hello everyone, this is my 3rd post requesting for help on this but to no avail. @Connor_Amazonplease if you can see this, help me. I am a new seller and I’m unable to receive the SMS approval link needed to update my deposit method, despite completing re-verification for my account.

I have contacted both Amazon support and my telecommunications provider, and neither party found any issues. I’ve also tried updating my phone number, changing devices, and adjusting my SMS settings, but no SMS link is received. I requested the approval link be sent via email instead, but this was declined. Please note that other verification codes have successfully reached me in the past, and I have active two-step authentication.

This issue has persisted for over 10 days, leaving my inventory stranded. Can I get an alternative way to complete this update? The case ID is 16634382081

Thank you for your assistance.

Tags:Bank account
00
32 views
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1 reply
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Connor_Amazon

Hi @Seller_6lQhneTaMTXZO

We already have our partner team working on this for you via this thread.

In the future please only post one question per thread.

Best,

Connor

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Seller_6lQhneTaMTXZO

Unable to Receive SMS Approval Link to Update Deposit Method

Hello everyone, this is my 3rd post requesting for help on this but to no avail. @Connor_Amazonplease if you can see this, help me. I am a new seller and I’m unable to receive the SMS approval link needed to update my deposit method, despite completing re-verification for my account.

I have contacted both Amazon support and my telecommunications provider, and neither party found any issues. I’ve also tried updating my phone number, changing devices, and adjusting my SMS settings, but no SMS link is received. I requested the approval link be sent via email instead, but this was declined. Please note that other verification codes have successfully reached me in the past, and I have active two-step authentication.

This issue has persisted for over 10 days, leaving my inventory stranded. Can I get an alternative way to complete this update? The case ID is 16634382081

Thank you for your assistance.

32 views
1 reply
Tags:Bank account
00
Reply
user profile
Seller_6lQhneTaMTXZO

Unable to Receive SMS Approval Link to Update Deposit Method

Hello everyone, this is my 3rd post requesting for help on this but to no avail. @Connor_Amazonplease if you can see this, help me. I am a new seller and I’m unable to receive the SMS approval link needed to update my deposit method, despite completing re-verification for my account.

I have contacted both Amazon support and my telecommunications provider, and neither party found any issues. I’ve also tried updating my phone number, changing devices, and adjusting my SMS settings, but no SMS link is received. I requested the approval link be sent via email instead, but this was declined. Please note that other verification codes have successfully reached me in the past, and I have active two-step authentication.

This issue has persisted for over 10 days, leaving my inventory stranded. Can I get an alternative way to complete this update? The case ID is 16634382081

Thank you for your assistance.

Tags:Bank account
00
32 views
1 reply
Reply
user profile

Unable to Receive SMS Approval Link to Update Deposit Method

by Seller_6lQhneTaMTXZO

Hello everyone, this is my 3rd post requesting for help on this but to no avail. @Connor_Amazonplease if you can see this, help me. I am a new seller and I’m unable to receive the SMS approval link needed to update my deposit method, despite completing re-verification for my account.

I have contacted both Amazon support and my telecommunications provider, and neither party found any issues. I’ve also tried updating my phone number, changing devices, and adjusting my SMS settings, but no SMS link is received. I requested the approval link be sent via email instead, but this was declined. Please note that other verification codes have successfully reached me in the past, and I have active two-step authentication.

This issue has persisted for over 10 days, leaving my inventory stranded. Can I get an alternative way to complete this update? The case ID is 16634382081

Thank you for your assistance.

Tags:Bank account
00
32 views
1 reply
Reply
1 reply
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Connor_Amazon

Hi @Seller_6lQhneTaMTXZO

We already have our partner team working on this for you via this thread.

In the future please only post one question per thread.

Best,

Connor

00
Follow this discussion to be notified of new activity
user profile
Connor_Amazon

Hi @Seller_6lQhneTaMTXZO

We already have our partner team working on this for you via this thread.

In the future please only post one question per thread.

Best,

Connor

00
user profile
Connor_Amazon

Hi @Seller_6lQhneTaMTXZO

We already have our partner team working on this for you via this thread.

In the future please only post one question per thread.

Best,

Connor

00
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