I have don't invoice I want to account reactivate please help me
Hello Amazon Helper Respectfully Team.
I was new on Amazon and I didn't read the policies carefully I wasn't aware of that we must need an invoice for product selling soAmazon is Asking me for invoice but I don't have it. So is it possible to reactivate account without Invoice? Please help me to deal with that so I can reactivate my account and become a good seller and for next time can choose good Supplier. So Please help me out.
6 replies
Seller_8sP6ffckcRn6v
Usually Amazon is asking for an invoice after they receive an authenticity complaint.
If this is the reason here, Amazon will not reactivate until you can prove that your products are not counterfeit.
Steve_Amazon
Hi @Seller_KW40zMHr7OJtL,
Steve from Amazon here, thank you for reaching out. The only path to reinstatement is to appeal the decision by clicking "Reactivate your account" in the Account Health page and providing any documentation requested through your performance notifications.
I see that it has been a while since you have attempted reactivation. Please appeal this and let me know the results. Once that is complete I happy to review the account again.
Thanks,
Steve
