Next Day Orders for Saturday
We have had a few orders next day for Saturday delivery where Buy Shipping has no options for Saturday delivery and all options are "late delivery risk." It says that UPS Next-Day Air was used to calculate delivery promise but then only Next-Day Air Saver is an option, which doesn't deliver on Saturdays.
I've seen previous discussions on this where Amazon said the bug was resolved. But we still have this error.
In one case even on the UPS site there was no way to deliver to a zipcode next day. Amazon removed our next-day shipping for a couple of weeks even though it was not possible to deliver on time.
Next Day Orders for Saturday
We have had a few orders next day for Saturday delivery where Buy Shipping has no options for Saturday delivery and all options are "late delivery risk." It says that UPS Next-Day Air was used to calculate delivery promise but then only Next-Day Air Saver is an option, which doesn't deliver on Saturdays.
I've seen previous discussions on this where Amazon said the bug was resolved. But we still have this error.
In one case even on the UPS site there was no way to deliver to a zipcode next day. Amazon removed our next-day shipping for a couple of weeks even though it was not possible to deliver on time.
3 replies
Jameson_Amazon
Hi @Seller_K25MWe92zmmw2,
Thank you for reaching out on the Seller Forums and for your patience here!
I'm just coming across this thread and wanted to check in, are you still encountering issues with Saturday delivery? If so, can you please send me your case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here!
Thanks again,
Jameson
