Hi, I was requested to provide some KYC information on 19th July, which I provided on 20th July. I fully appreciate the importance of KYC requirements, however we have in excess of £2,200 (which is a lot of money to our small business) held with Amazon that we need for supplier payments, VAT and credit card payments. My bank account is verified but we cannot disburse the money. Seller central have recommended waiting until business day 10 has passed as the process takes time however, we have waited 13 business days. Every time I contact them they say wait another 72 hours then don't get back to me. now I cannot phone them only email and i do not get a reply to my emails. My concern is our business may go under if I can not make the payments on time and my mental health is not great a the moment with all the stress and worry. I hope that someone can please review the information as soon as possible and get back to me.