DENIED SELLING APPLICATION WITH NO REASON
in the past two weeks i have sourced 3 products to sell on amazon, and spent thousand of pounds on stock, i submitted the invoice in the hopes of being approved to sell but every time i have been met with an email saying i am not eligible to sell.the applications are denied WITHOUT reason!
i am at my wits end when i try to raise the issue im told i cannot contact brand registry and that this is the decision they have made. i feel like i have no where to turn and with so much moeny wrapped up in stock i feel ill likely have t close down business
6 replies
Seller_RlZVPg3d6ZUGP
Are you a new seller?
Are they all the same brand?
Have you got permission to sell the brand?
Is the invoice from a proper wholesaler?
Seller_QuM1AZgzfU9x4
Firstly i assume you've registered as a business seller and not as someone wanting to sell their own used items? Just asking as that does happen a fair bit. That is sometimes the reason.
If Amazon are giving no specific reason and are just saying something like "this won't impact your account"then that's as much as they'll say. Ungating isn't guaranteed and i do think Amazon could be clearer on that. Although they do say it it requires someone to actively look for it.
The general advice is to build the account selling other brands and then apply again.
Seller_fJSqU58yCey9E
some products and brands , you will not be able to sell on Amazon. for various reasons . the brands might also be in a gated
Roberto_Amazon
Hello! @Seller_kDg1zesF4Tcc1
This is Roberto. Thank you for bringing this matter into our attention, I wanted to follow up on your thread to inform you that I am currently investigating this issue to determine next steps.
Thank you for your patience,
Roberto_Amazon
Hello! @Seller_kDg1zesF4Tcc1
Thank you for your continued patience.
We are still looking into this, I will keep you updated.
Regards,
Roberto_Amazon
Hello! @Seller_kDg1zesF4Tcc1
Thank you for your patience. Our Brand registry team is currently reviewing your application under case: 16625073991.
Please follow up on that case.
Regards,
Roberto
