ALL Listing's Buy Box Suddenly Disappear
Hello, @LeviDylan_Amazon @SEAmod @Blake_Amazon @Glenn_Amazon @Danny_Amazon
I don't know why all listings' buy box of my store suddenly disappear and my account is health. When I consult the Amazon Service, they proudly replied that we have encountered similar cases before and there is no solution at present, we don't know how to solve this problem even if there's nothing wrong with your account.
I need help, thanks.
ALL Listing's Buy Box Suddenly Disappear
Hello, @LeviDylan_Amazon @SEAmod @Blake_Amazon @Glenn_Amazon @Danny_Amazon
I don't know why all listings' buy box of my store suddenly disappear and my account is health. When I consult the Amazon Service, they proudly replied that we have encountered similar cases before and there is no solution at present, we don't know how to solve this problem even if there's nothing wrong with your account.
I need help, thanks.
1 reply
Cooper_Amazon
Good Morning @Seller_toVFa7JBvRH3E,
I just wanted to check in with you to see if you still need some assistance with figuring out why some of your listings are no longer eligible to be the featured offer?
If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly. I also have a few help pages about how to improve your chances of being the featured offer and why a listing may become ineligible:
- Become the Featured Offer
- Featured Offer
- Featured Offer eligibility
- Featured Offer eligibility and strategies
I look forward to hearing back from you soon. In the meantime please take care and have a wonderful rest of the week.
Sincerely, Cooper_Amazon