Anyone Filed a Small Claim Against Amazon?
Hi everyone,
Last August, I sent an FBA shipment to Amazon, but shortly after, I lost access to my seller account. During that time, I repeatedly contacted Amazon to request account restoration and to arrange the return of my inventory at my own expense essentially, I explored every possible solution.
Unfortunately, I was ignored for months. After nearly a year, my account was finally restored, but Amazon has continued to reject my claims, even though I’ve provided clear evidence. The monetary value involved is relatively small, but I believe Amazon is clearly in the wrong here.
Has anyone here filed a small claims case through the government website (Money Claim Online)? I’d appreciate any insight or advice from anyone who has gone through this process.
Anyone Filed a Small Claim Against Amazon?
Hi everyone,
Last August, I sent an FBA shipment to Amazon, but shortly after, I lost access to my seller account. During that time, I repeatedly contacted Amazon to request account restoration and to arrange the return of my inventory at my own expense essentially, I explored every possible solution.
Unfortunately, I was ignored for months. After nearly a year, my account was finally restored, but Amazon has continued to reject my claims, even though I’ve provided clear evidence. The monetary value involved is relatively small, but I believe Amazon is clearly in the wrong here.
Has anyone here filed a small claims case through the government website (Money Claim Online)? I’d appreciate any insight or advice from anyone who has gone through this process.
5 replies
Seller_76AUwmqvSyRIM
Yes, I have, many times. I always won. So easy.
Just have all the evidence at hand and likelihood is that you will win. Amazon's solicitors will automatically reject your claim and then will leave it until the day before the court date. Then they will make an offer to settle out of court.
Make sure you include a reasonable amount of management time incurred.
