Registration Extract??

I see so many people having this same problem here about the recent request for Registration Extract. It took me a lot of time with support over the phone - they had no clue what I was talking about... It appears to be some outsourced team overseas just reading the sparse information on the "help" docs. Which I had read before the call anyway.

Now, last resort I am trying these forums and so many shows as "locked". I can't ever reply to people who had the same questions (and hopefully found a solution).

Hey Amazon! What is going on? Whatever team is in charge of this project (obtaining updated company information) is clueless or at the very minimum has not done their homework to understand the nuances of Canadian corporation registration differences among different provinces.

Is there a way to reach out to someone at Amazon, who is in Canada and understand what is required and how to obtain it?