Need to updated address of primary user
In an attempt to reactivate my account, amazon proposed me to provide them with my utility bill with address matching address of primary user on amazon account . As my address on utility bill was not exactly the same as mentioned on the seller central. I try to change it on indentity information under business information but its saying submitted for verification since few days without asking any documents.
I have created case#10390515232 and send many email amazon dedicated team with email address: apuk-seller-verification-enquiry@amazon.co.uk without any response.
@Spencer_Amazon Can you please quickly help us as our inventory is blocked in china because of this issue Thanks a lot
Need to updated address of primary user
In an attempt to reactivate my account, amazon proposed me to provide them with my utility bill with address matching address of primary user on amazon account . As my address on utility bill was not exactly the same as mentioned on the seller central. I try to change it on indentity information under business information but its saying submitted for verification since few days without asking any documents.
I have created case#10390515232 and send many email amazon dedicated team with email address: apuk-seller-verification-enquiry@amazon.co.uk without any response.
@Spencer_Amazon Can you please quickly help us as our inventory is blocked in china because of this issue Thanks a lot
3 replies
Seller_k2X0L9mVRT0pW
you can’t change any details whilst the account is being verified- as there’s a mismatch it will probably fail and you can then ask them to “enable” the box to change details- it will then have to go through verification again with the altered info,
Seller_CoBOGg7swAJne
@Sarah_AmznCan you please look at my case ? I am block & don't know what to do next ?
