Help Account Has Been Deactivate Due To Inactivity
My account has been deactivated due to inactivity. When I select Reactivate Account in Account Overview, we are redirected to the Charge Methods page. I added a new credit card and no errors are indicated with my charge method. I have no other options to move forward with the reactivation. I tried to re-verify my identity but there is no option for that. I tried to open a case but I'm also redirected to the inactive account message.
What steps do we need to take to reactivate our account?
Help Account Has Been Deactivate Due To Inactivity
My account has been deactivated due to inactivity. When I select Reactivate Account in Account Overview, we are redirected to the Charge Methods page. I added a new credit card and no errors are indicated with my charge method. I have no other options to move forward with the reactivation. I tried to re-verify my identity but there is no option for that. I tried to open a case but I'm also redirected to the inactive account message.
What steps do we need to take to reactivate our account?
1 reply
Roberto_Amazon
Hello! @Seller_9XYIHk3Nw0k7k
This is Roberto. Apologies for the delay on getting back to you.
I can see that your account is currently active, and the error message has cleared out. Please let us know if you need further support.
Regards,
