Magnet Products compliance testing not passing, need help with examples of passing lab test
I need help with pointing me to a passing lab result for magnet products so I know what a passing lab results look like since the one I've submitted was not accepted. However, when I asked for specifics I did not get anything except a link back to the policies. I believe my lab results complied with the guidelines, but I'm uncertain about where the issue might be. Please help.
Magnet Products compliance testing not passing, need help with examples of passing lab test
I need help with pointing me to a passing lab result for magnet products so I know what a passing lab results look like since the one I've submitted was not accepted. However, when I asked for specifics I did not get anything except a link back to the policies. I believe my lab results complied with the guidelines, but I'm uncertain about where the issue might be. Please help.
1 reply
Saeid_Amazon
Hello @Seller_RvUi5iXjTxcNb
Thank you for reaching out with your concerns with your product.
As I understand in your post, you have a product that was found to not comply with our restricted product policies, and is not allowed to be sold on Amazon. Additionally, I understand that you think this product complies with our policies, and you are trying to present evidence and documentation demonstrating that your account has not violated our restricted products policy.
In order to guide you on the right path, it is important that you provide us with more information.
What was the specific reason your listing was deactivated?
Is it due to a product feature, or a prohibited content?
If you have received a performance notification or a case log, attach it to the post and make sure to remove any personal information.
If you would also like to provide further insight into the specific issue you are having with your account, the Forums community and I will gladly assist to the best of our ability.
Regards,
Saeid.
