I have an order for 14 units that are over the Evri weight limit so i need to split the order into two shipments with 7 in each, I can do this fine for the first 7 however the second 7 give an error "Error occurred while purchasing a label. Please try with a different delivery method."

It's a B2B order and the Business operating hours are showing closed, however it's a residential address..

If i change the pickup day to Saturday it goes through, but then it shows as a late shipment, i'm in the middle of SFP Trial so obviously I don't want to ship late as it'll just reset the clock.

I've opened up a case ID: 10003320142

Any suggestions or ideas?

Thanks