Help!!! My ASIN is unsafe to advertise is identified as potentially embarrassing or offensive and cannot be added to a coupon.
I'm having trouble making a code for my ASIN. After making the coupon, I got an error message that said "Unsafe to advertise" because it might have embarrassing or offensive content. This is a mistake. There is no way that it fits into any area that would be considered inappropriate for advertising. I've also carefully read Amazon's rules about inappropriate and controversial material, and I'm sure that my product listing follows these rules to the letter.
I called the Catalog team and asked them to explain why my product was marked as possibly embarrassing or insulting. They don't know, so NO SUPPORT as always.
I've made a dozen cases but keep getting the same answers with no way to fix them: The following is what our internal team found after more research: The Item Safety Team has marked ASIN as "Unsafe to advertise," so it can't be shown.
I need to know what words, pictures, or material makes the system think that my product is "not safe to advertise."
I'm looking for help or advice. Any ideas or insights would be greatly welcomed.
Help!!! My ASIN is unsafe to advertise is identified as potentially embarrassing or offensive and cannot be added to a coupon.
I'm having trouble making a code for my ASIN. After making the coupon, I got an error message that said "Unsafe to advertise" because it might have embarrassing or offensive content. This is a mistake. There is no way that it fits into any area that would be considered inappropriate for advertising. I've also carefully read Amazon's rules about inappropriate and controversial material, and I'm sure that my product listing follows these rules to the letter.
I called the Catalog team and asked them to explain why my product was marked as possibly embarrassing or insulting. They don't know, so NO SUPPORT as always.
I've made a dozen cases but keep getting the same answers with no way to fix them: The following is what our internal team found after more research: The Item Safety Team has marked ASIN as "Unsafe to advertise," so it can't be shown.
I need to know what words, pictures, or material makes the system think that my product is "not safe to advertise."
I'm looking for help or advice. Any ideas or insights would be greatly welcomed.
1 reply
Joey_Amazon
Hello @Seller_7oCowCzYj59FT,
Thank you for utilizing the forums!
In order to best assist you I need more information. Do you want to share a Case ID, ASIN ?
I'll wait for your response.
Thanks,
Joey