Cant charge restocking fee after refund at scan for used return
SAFE-T Claim ID: 91415-53690-3318053
Reason: Returned item(s) not received in original condition
Description: Product was returned in used condition. Buyer Refund was applied at scan and I am unable to charge a restocking fee for used return because of this. Return Label was bought with Amazon Buy Shipping. Please refund or at least let me charge a restocking fee to buyer. this is unacceptable. I called support twice about this issue and both calls dropped without a call back from either rep...
Cant charge restocking fee after refund at scan for used return
SAFE-T Claim ID: 91415-53690-3318053
Reason: Returned item(s) not received in original condition
Description: Product was returned in used condition. Buyer Refund was applied at scan and I am unable to charge a restocking fee for used return because of this. Return Label was bought with Amazon Buy Shipping. Please refund or at least let me charge a restocking fee to buyer. this is unacceptable. I called support twice about this issue and both calls dropped without a call back from either rep...
10 replies
Seller_OvL8C4BJWiuS9
Maybe because the buyer used the reason "not received in original condition"?
Seller_Sram36TnVt73c
You need to have this conversation within the Safe-T claim.
I am in the middle of one of these also....they play the usual game: Delay, Deny, Deflect.
Have you exhausted all appeals on the safe-T claim?
