cartons lost in AMAZON FC
I sent 6 cartons by FEDEX. All 6 were delivered to Amazon FC, but only 4 were checked in.
I have provided Proof of delivery from FEDEX. I have provided purchase invoices as well.
Yet Amazon seller support closes the case (ID 11104021322) saying they have not received them.
I have provided physical evidence of delivery to amazon, yet no one takes this seriously.
Can any mods help this, because seller support is not ready to look at delivery evidence and blindly keep closing it
@Sarah_Amzn
cartons lost in AMAZON FC
I sent 6 cartons by FEDEX. All 6 were delivered to Amazon FC, but only 4 were checked in.
I have provided Proof of delivery from FEDEX. I have provided purchase invoices as well.
Yet Amazon seller support closes the case (ID 11104021322) saying they have not received them.
I have provided physical evidence of delivery to amazon, yet no one takes this seriously.
Can any mods help this, because seller support is not ready to look at delivery evidence and blindly keep closing it
@Sarah_Amzn