"New Bank Account Validation Failed!"
Hi, I tried adding a new bank deposit method and this error message appears "New Bank Account Validation Failed!".
I'm unable to proceed to submit the bank details.
Case is already created - ID 14572250531
"New Bank Account Validation Failed!"
Hi, I tried adding a new bank deposit method and this error message appears "New Bank Account Validation Failed!".
I'm unable to proceed to submit the bank details.
Case is already created - ID 14572250531
2 replies
Micah_Amazon
Hello @Seller_8Y58SQem2yekj,
Thank you for reaching out. My apologies on the frustration that this has caused. Perform these steps to verify your bank account information in order to validate the account information associated with your seller account:
- Go to Settings and click on Account Info.
- On the Seller Account Information page, under Payment Information, click Bank Account Information.
- You can verify your account through the Deposit method page, click on Manage Deposit Methods, and click Verify account to start the verification.
- On the Verify Deposit Method page, upload your bank documents using the Upload a copy button.
- Verify the following:
- The name on the document matches the name you entered in Seller Central.
- Bank logo, account number, and account holder’s name are clearly displayed.
- The date on the documents is less than 180 days old.
- The document is not a screenshot.
- Upload full document and black out transaction details you do not want to share.
Verify the information on your document is accurate by selecting the four check boxes. Click Submit for verification. Click Continue on the pop-up screen. The success message ‘Your document has been successfully submitted’ is displayed.
I will also review your case ID 14572250531 and respond back shortly with next steps.
Thank you for your patience.
Cheers,
Micah