My account
We regret to inform you that your account will be disabled and you will no longer be eligible to sell on Amazon.com due to your failure to provide identity video and documents during recent verification period.
If you wish to continue selling on Amazon, you shall complete the identity verification. To reactivate your account, please proceed with the process by referring to the invitation email previously sent to you. Click the link included in the email to start verification and follow the instruction provided.
My account
We regret to inform you that your account will be disabled and you will no longer be eligible to sell on Amazon.com due to your failure to provide identity video and documents during recent verification period.
If you wish to continue selling on Amazon, you shall complete the identity verification. To reactivate your account, please proceed with the process by referring to the invitation email previously sent to you. Click the link included in the email to start verification and follow the instruction provided.
5 replies
Seller_BaHSXYG7UKPdy
post.
The email says this not an amazon redirecting you
Seller_QFivb25YBNqBc
How do you know that the number is ''potential fraud'' number. If your account is being verified it is likely Amazon that is calling you. You should ignore the email if your account is not being verified.
Sakura_Amazon_
Hello @Seller_BaHSXYG7UKPdy,
This is Sakura from Amazon. Welcome to the Seller Forums.
I see that @Seller_ZVAz3d5lZuGid and @Seller_QFivb25YBNqBc have already asked some useful questions.
What is the sender email? Where did you get this message? Was it your email or performance notification?
I would recommend that you review this help page:
Identifying false (spoofed) emails
Regards,
Sakura
