Ensure compliance documentation comes from compliant labs
Starting July 13, we’ll only accept product compliance test results from compliant labs that meet our safety standards. This change will ensure that all test results are accurate and help keep customers safe.
We’ve compiled a list of labs that don’t meet our safety standards. We recommend that you check the list before you request test results or submit product documentation.
The list of unapproved labs will be updated periodically based on our findings. If you submit a compliance document issued by a laboratory on this list, it will be rejected during our document review process.
For more information, go to Suspended validation labs.
For a list of approved labs, go to the Service Provider Network.
Ensure compliance documentation comes from compliant labs
Starting July 13, we’ll only accept product compliance test results from compliant labs that meet our safety standards. This change will ensure that all test results are accurate and help keep customers safe.
We’ve compiled a list of labs that don’t meet our safety standards. We recommend that you check the list before you request test results or submit product documentation.
The list of unapproved labs will be updated periodically based on our findings. If you submit a compliance document issued by a laboratory on this list, it will be rejected during our document review process.
For more information, go to Suspended validation labs.
For a list of approved labs, go to the Service Provider Network.
3 replies
Seller_r9wMm8LrE5iKj
How long until you're asking for compliance documentation to ensure that the providers of our compliance documentation are compliant labs?
Seller_ZV19aRuuL3Ldb
We would appreciate clarification regarding the impact of this new policy on products that were previously approved using documentation from our chosen labs. Will these existing listings remain unaffected, or will sellers be required to obtain new test results from an approved lab? We hope you can provide a grace period or retesting assistance for affected listings—abrupt changes without clear direction compromise seller trust and business continuity.
Seller_Sram36TnVt73c
what happens if the lab our suppliers have used is not on the APPROVED nor NOT-APPROVED list?
