Credit card issues
Hi. For the past one week, My account has had an error message telling me to update my credit card information. When I click the button, it gives an error message. My card is valid and Amazon needs to try again and this error message doesn’t make any sense and I cannot access anything else. Please help as this is very urgent.
Credit card issues
Hi. For the past one week, My account has had an error message telling me to update my credit card information. When I click the button, it gives an error message. My card is valid and Amazon needs to try again and this error message doesn’t make any sense and I cannot access anything else. Please help as this is very urgent.
6 replies
Seller_rI7BZIczK8iAC
What does this error message say? Post a screenshot here.
Connor_Amazon
Hi @Seller_LqAm8kshg6BUO
I've reviewed your account and your charge method is now showing valid, but make sure to complete your tax information so that your account can be fully activated.
Best,
Connor
