My US marketplace banned for no reason after a false account deactivation

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Seller_MOo2WZa8xRMO3

My US marketplace banned for no reason after a false account deactivation

hi, so some days ago I got a notification that my Amazon seller account is suspended and my listings deleted. As in previous cases, they falsely or mistakenly removed my account. I sent an email to the seller performance review that I have got no orders on my FBM or FBA since last 12 months and they said that I had not delivered or had indulged in fraudulent activities. They reactivated my account within 1 day, but the problem occurred that they revoked my right to sell in Amazon US marketplace. The error shows this when I login to Amazon account: “Not AuthorizedYou do not have access to merchant…. Please pick a different merchant or marketplace.Switch Accounts”. So, I emailed them almost 6 times and it has almost been a week and my issue is not resolved. Please, I ask Amazon customer service to please reinstate my account and solve this problem for me. I am in need of immediate response please. I thank you people as in previous events like these, the seller support did not help but forums helped me. Please, thanks!!I am sorry, I needed to write this post here in Germany forums because I couldn’t with US as the account got suspended in US.

@Emma_Amazon

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Tags:Account Health, Deactivated, Seller Support, Suspended
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Rachelle_Amazon

Hi @Seller_MOo2WZa8xRMO3,

you already have a thread here.

I'll close this one.

Best Regards

Rachelle

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