Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in
user profile
Seller_wg6DYdqMInTUl

Product Missing As Part of FBA Shipment.

Hi sellers,

We shipped products using Amazon Partnered Carrier to FBA, but now Amazon says 40 units are missing. It’s been over 4 weeks with no proper update — just “under investigation.” They are saying those are missing we unable to refund or revert back the stock.

We provided all details: challan, weights, dimensions — still no resolution.

Product is now out of stock. Has anyone faced something similar? How did you resolve it?

Please share any advice or help 🙏

31 views
2 replies
Fulfil Orders
Tags:FBA, Fulfilment, Fulfilment Centre, Packaging, Shipping
00
Reply
user profile
Seller_wg6DYdqMInTUl

Product Missing As Part of FBA Shipment.

Hi sellers,

We shipped products using Amazon Partnered Carrier to FBA, but now Amazon says 40 units are missing. It’s been over 4 weeks with no proper update — just “under investigation.” They are saying those are missing we unable to refund or revert back the stock.

We provided all details: challan, weights, dimensions — still no resolution.

Product is now out of stock. Has anyone faced something similar? How did you resolve it?

Please share any advice or help 🙏

Fulfil Orders
Tags:FBA, Fulfilment, Fulfilment Centre, Packaging, Shipping
00
31 views
2 replies
Reply
2 replies
user profile
Noor_Amazon_
In reply to: Seller_wg6DYdqMInTUl’s post

Hi @Seller_wg6DYdqMInTUl,

Thanks for reaching out to the Forums.

Can you please share the Case ID so I can check further?

Regards,

Noor

00
Follow this discussion to be notified of new activity
user profile
Seller_wg6DYdqMInTUl

Product Missing As Part of FBA Shipment.

Hi sellers,

We shipped products using Amazon Partnered Carrier to FBA, but now Amazon says 40 units are missing. It’s been over 4 weeks with no proper update — just “under investigation.” They are saying those are missing we unable to refund or revert back the stock.

We provided all details: challan, weights, dimensions — still no resolution.

Product is now out of stock. Has anyone faced something similar? How did you resolve it?

Please share any advice or help 🙏

31 views
2 replies
Fulfil Orders
Tags:FBA, Fulfilment, Fulfilment Centre, Packaging, Shipping
00
Reply
user profile
Seller_wg6DYdqMInTUl

Product Missing As Part of FBA Shipment.

Hi sellers,

We shipped products using Amazon Partnered Carrier to FBA, but now Amazon says 40 units are missing. It’s been over 4 weeks with no proper update — just “under investigation.” They are saying those are missing we unable to refund or revert back the stock.

We provided all details: challan, weights, dimensions — still no resolution.

Product is now out of stock. Has anyone faced something similar? How did you resolve it?

Please share any advice or help 🙏

Fulfil Orders
Tags:FBA, Fulfilment, Fulfilment Centre, Packaging, Shipping
00
31 views
2 replies
Reply
user profile

Product Missing As Part of FBA Shipment.

by Seller_wg6DYdqMInTUl

Hi sellers,

We shipped products using Amazon Partnered Carrier to FBA, but now Amazon says 40 units are missing. It’s been over 4 weeks with no proper update — just “under investigation.” They are saying those are missing we unable to refund or revert back the stock.

We provided all details: challan, weights, dimensions — still no resolution.

Product is now out of stock. Has anyone faced something similar? How did you resolve it?

Please share any advice or help 🙏

Fulfil Orders
Tags:FBA, Fulfilment, Fulfilment Centre, Packaging, Shipping
00
31 views
2 replies
Reply
2 replies
2 replies
Quick filters
Sort by
user profile
Noor_Amazon_
In reply to: Seller_wg6DYdqMInTUl’s post

Hi @Seller_wg6DYdqMInTUl,

Thanks for reaching out to the Forums.

Can you please share the Case ID so I can check further?

Regards,

Noor

00
Follow this discussion to be notified of new activity
user profile
Noor_Amazon_
In reply to: Seller_wg6DYdqMInTUl’s post

Hi @Seller_wg6DYdqMInTUl,

Thanks for reaching out to the Forums.

Can you please share the Case ID so I can check further?

Regards,

Noor

00
user profile
Noor_Amazon_
In reply to: Seller_wg6DYdqMInTUl’s post

Hi @Seller_wg6DYdqMInTUl,

Thanks for reaching out to the Forums.

Can you please share the Case ID so I can check further?

Regards,

Noor

00
Reply
Follow this discussion to be notified of new activity