account deactivated, no option to reactivate
im wondering if anyone can help. My seller account was deactivated a while ago, i would like to reactivate the account. When i click on my seller profile it says
Your account has been deactivated
Please click "Reactivate Your Account" below to resume selling
Reactivate Your Account
when i click on reactivate your account it takes me to the account health page with a yellow button thats says reactivate account
Clicking on this takes me to a page which says
Reactivate your account
You must successfully address all issues below to qualify for account reactivation.
Violations: 0
16 August 2023 - 12 February 2024
Target: 0 Issues
And under this it says
Zero policy violation warnings
There is nothing about reactivating my account or launching an appeal which i was led to believe i would need to do
The seller account was deactivated over 10 years ago and ive just been using it for purchases.
I have no idea how to proceed as i keep going around in circles clicking the same buttons to no avail
Wondser if someone could help me
thanks
account deactivated, no option to reactivate
im wondering if anyone can help. My seller account was deactivated a while ago, i would like to reactivate the account. When i click on my seller profile it says
Your account has been deactivated
Please click "Reactivate Your Account" below to resume selling
Reactivate Your Account
when i click on reactivate your account it takes me to the account health page with a yellow button thats says reactivate account
Clicking on this takes me to a page which says
Reactivate your account
You must successfully address all issues below to qualify for account reactivation.
Violations: 0
16 August 2023 - 12 February 2024
Target: 0 Issues
And under this it says
Zero policy violation warnings
There is nothing about reactivating my account or launching an appeal which i was led to believe i would need to do
The seller account was deactivated over 10 years ago and ive just been using it for purchases.
I have no idea how to proceed as i keep going around in circles clicking the same buttons to no avail
Wondser if someone could help me
thanks
15 replies
Seller_k2X0L9mVRT0pW
as it’s been deactivated for more than 10 yrs I doubt there is anything you can do now.
Winston_Amazon
Hello @Seller_wLtJigMO6bIc9,
Thanks for posting on the Seller Forums,
Let me look into this, I know it's a bit of an ask but what other sort of notifications have you received?
Seller_wLtJigMO6bIc9
any update to this? if it helps, looking into it it was around 2009 when deactivated, and it was just an individual account that i used to sell my old dvds and books, not a business
Ash_AMZ
Hello @Seller_wLtJigMO6bIc9,
Ash here to assist.
Thanks for sharing the above screenshot over this thread.
It has been understood that while clicking on the Appeal button no violations nor defects found.
To help you better, I have contacted our internal team for a second review on your case.
We will contact you as soon as we have an update or if any further information is required from your side. Your patience is highly appreciated.
If you have any further questions, please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
Seller_wLtJigMO6bIc9
hi Winston and ash, thank you so much for your help, my account was reinstated today, I really appreciate you both helping me
