Return Reason: Wrong item was sent
Return Reason: Wrong item was sent. Buyers don't need to take photos to prove it? Actually, I didn't send it by mistake. The buyer lied. I think this BUG could benefit the bad guys.And I filed a claim, but Amazon won't support me
Return Reason: Wrong item was sent
Return Reason: Wrong item was sent. Buyers don't need to take photos to prove it? Actually, I didn't send it by mistake. The buyer lied. I think this BUG could benefit the bad guys.And I filed a claim, but Amazon won't support me
13 replies
Roberto_Amazon
Hello @Seller_gQcF0cKHhTcxG
This is Roberto. Thank you for using our Forums.
I have confirmed that the information provided by our Support team via Case: 14797415111 is correct. You still have the option to appeal the Safe-T claim decision for the Order in question:
Reimbursement policy for prepaid return labels in the seller-fulfilled network
Returns, refunds, cancellations, and claims
Regards,
Roberto
Seller_v8emaaCNOJe9c
Where can you see all the return reasons and comments like this for each return?
