Anyone experiencing high COD rejects ?
We are experiencing a very high repeated customer orders from some customers in COD. All are customer rejects. All are FBA orders.
Is there anything that can be done in this regard ? Is there a help or fix ?
Contacted seller support who said they will do something, but nothing yet.
Anyone experiencing high COD rejects ?
We are experiencing a very high repeated customer orders from some customers in COD. All are customer rejects. All are FBA orders.
Is there anything that can be done in this regard ? Is there a help or fix ?
Contacted seller support who said they will do something, but nothing yet.
6 replies
Seller_pOWfFSpoAgeZ4
Yes, customer rejection increased from past month. Amazon should impose fine on order rejection to tackle this!
Roberto_Amazon
Hello! @Seller_w6sYfZLV9pekp
This is Roberto. Investigations of this nature do usually take time, if you have the case ID in which you discussed this with our Seller Support, feel free to share it here.
I will determine if there are additional actions that can be taken.
Regards,
