Hi,

We received a number of Intellectual Property Complaints due to a trademarked word in our title and on our designs. All of the ASINs involved are 100% our own designs but features a word that a company has trademarked. The word is a generic, non-brand word, found in the dictionary but after further research they do legitimately have a trademark on this single word (UK gov website researched).

We have deleted all listings concerned, as we can simply change the word and re-list with the new non trademarked word which won’t affect the design too much.

So in the interest of not losing our account etc, I have no issue ‘acknowledging my listing violated Amazon’s policies and I do not want to reactivate my listing.’ (From the appeal section on account health).

My question is, once you have clicked all those check boxes saying you have ‘reviewed the notification’ ‘taken steps to prevent this happening again’ ‘understand listing will remain deactivated’ etc,

Will the defects be removed from our account so that we don’t have the yellow ‘Your account is at risk of deactivation’ box looming over us?

Has anyone had any direct experience with this and what was your outcome please?

Thank you in advance for your replies and help.